Refund Policy

Effective Date: July 17, 2026

At FashionOnBrands, we strive for 100% customer satisfaction.

  • Refund requests must be made within 7 days of delivery.
  • Items must be unused, in original packaging, and with tags attached.
  • Refunds will be processed within 5-7 business days after we receive the returned item.
  • Non-refundable items: Customized products, clearance items, and personal care items.

How to Request a Refund Email us at contact@fashiononbrands.com with your order number and reason.

Return Policy

Effective Date: July 17, 2026

  • You may return eligible items within 7 days of delivery.
  • Return shipping cost is the responsibility of the customer unless the item is defective or wrong.
  • We will inspect returned items and issue a refund or replacement accordingly.

Non-Returnable Items:

  • Worn, used, or damaged items
  • Underwear, swimwear, and hygiene products
  • Customized or personalized orders

Process:

  1. Contact us at contact@fashiononbrands.com
  2. Ship the item back with the original invoice
  3. Once received and inspected, we will process your request